Friday, January 17, 2020
Is Your Company Leaking Confidential Information?

Is Your Company Leaking Confidential Information?

The answer to this questions is: yes – your business is likely to be leaking confidential information like a sieve. Don’t believe me? Then read on… Tod...
Enterprise Risk Management: Factors to Keep in Mind

Enterprise Risk Management: Factors to Keep in Mind

Enterprise Risk Management (ERM) is a method that attempts to find out possible risks for corporations. The purpose is to find threats and ascertain a way to ci...
Effective Risk Management

Effective Risk Management

Dr. David Marlett, the Managing Director of the Brantley Risk and Insurance Center in Appalachian State University’s Walker College of Business, has seen and ...
Top Predictions for Risk Management

Top Predictions for Risk Management

Forward-looking thinking is essential in risk management to be equipped for what might be thrown our way. If we take a look at how the landscape developed in 20...
Risk Management @ Risk

Risk Management @ Risk

Risk management as a word is still unknown to most of the employees in most organizations. They do not know what kind of threat they are welcoming in any step t...
Speech Analytics: Taking Contact Center to a New Level

Speech Analytics: Taking Contact Center to a New Level

Speech analytics is the core enabling technology behind intelligent contact centers, releasing insight on 100 percent of calls by combining in-depth analysis of...
Three Pillars of AI for Contact Centers

Three Pillars of AI for Contact Centers

Artificial intelligence (AI) is a very broad concept and set of technologies, which must be targeted to a specific challenge in order to be effective. This mean...
Robotic Process Automation in Contact Centers

Robotic Process Automation in Contact Centers

With the appearance and advent of RPA, companies are starting to see significant growth in terms of profits and scaling of complete operations; however, when it...
How to Engross Gen Z in the Contact Center?

How to Engross Gen Z in the Contact Center?

Gen Z is the real “digital natives” even when compared to the Millennials. They desire constant feedback and appreciation in the workplace. Collaboration is...
Enhancing Call Center Productivity with AI

Enhancing Call Center Productivity with AI

Artificial intelligence (AI) is growing up to make a differentiation in the business communications area. With numerous solutions already available, the advanta...
5 Reasons to Adopt Teller Cash Recyclers

5 Reasons to Adopt Teller Cash Recyclers

As a business owner, you might have to handle a lot of cash every day, so you aren’t any stranger to the prominence of appropriate cash management. You could ...
A 4-Step Guide to Transform Your Omni-Channel Retail Strategy

A 4-Step Guide to Transform Your Omni-Channel Retail Strategy

As a retailer, you must think and act according to how your customers shop. Only then you will be able to keep them engaged. We are, today, living in the “on-...
Leverage Technology to Grow E-Commerce Revenue and Delight Your Shoppers

Leverage Technology to Grow E-Commerce Revenue and Delight Your Shoppers

Technology is a critical enabler to help grow revenue, disrupt business models, and deliver goods and services to shoppers. Nowhere is this more apparent than i...
Benefits of Cash Automation

Benefits of Cash Automation

Managing cash can be a tricky proposition for retailers and bankers alike. Issues such as encompassing proper controls, handling, processing, and security, all ...
Significant Technologies Affecting Retail in 2020

Significant Technologies Affecting Retail in 2020

Amazon Prime’s strength to prioritize Prime supporters in their supply chain and get them their parcels within 24 hours has shaken the world of online retail....
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