Tuesday, October 15, 2019
Is Your Company Leaking Confidential Information?

Is Your Company Leaking Confidential Information?

The answer to this questions is: yes – your business is likely to be leaking confidential information like a sieve. Don’t believe me? Then read on… Tod...
Enterprise Risk Management: Factors to Keep in Mind

Enterprise Risk Management: Factors to Keep in Mind

Enterprise Risk Management (ERM) is a method that attempts to find out possible risks for corporations. The purpose is to find threats and ascertain a way to ci...
Effective Risk Management

Effective Risk Management

Dr. David Marlett, the Managing Director of the Brantley Risk and Insurance Center in Appalachian State University’s Walker College of Business, has seen and ...
Top Predictions for Risk Management

Top Predictions for Risk Management

Forward-looking thinking is essential in risk management to be equipped for what might be thrown our way. If we take a look at how the landscape developed in 20...
Risk Management @ Risk

Risk Management @ Risk

Risk management as a word is still unknown to most of the employees in most organizations. They do not know what kind of threat they are welcoming in any step t...
Speech Analytics: Taking Contact Center to a New Level

Speech Analytics: Taking Contact Center to a New Level

Speech analytics is the core enabling technology behind intelligent contact centers, releasing insight on 100 percent of calls by combining in-depth analysis of...
Three Pillars of AI for Contact Centers

Three Pillars of AI for Contact Centers

Artificial intelligence (AI) is a very broad concept and set of technologies, which must be targeted to a specific challenge in order to be effective. This mean...
Robotic Process Automation in Contact Centers

Robotic Process Automation in Contact Centers

With the appearance and advent of RPA, companies are starting to see significant growth in terms of profits and scaling of complete operations; however, when it...
How to Engross Gen Z in the Contact Center?

How to Engross Gen Z in the Contact Center?

Gen Z is the real “digital natives” even when compared to the Millennials. They desire constant feedback and appreciation in the workplace. Collaboration is...
Enhancing Call Center Productivity with AI

Enhancing Call Center Productivity with AI

Artificial intelligence (AI) is growing up to make a differentiation in the business communications area. With numerous solutions already available, the advanta...
Significant Technologies Affecting Retail in 2020

Significant Technologies Affecting Retail in 2020

Amazon Prime’s strength to prioritize Prime supporters in their supply chain and get them their parcels within 24 hours has shaken the world of online retail....
Digital Transformation Trends in Retail for 2020

Digital Transformation Trends in Retail for 2020

The following technologies are still bubbling and will likely continue to grow in the coming year. But for 2020, these are the more essential trends moving the ...
Retail Technology Advancements

Retail Technology Advancements

Technology continues to develop, transforming how many businesses function. But how has technology influenced the supply chain of retail labels? Here, is a look...
Retail Industry in the Age of Technology

Retail Industry in the Age of Technology

As we reside and recuperate in the age of technology, retailers look to strive in customer service by combining new technology into the foundation. Technology p...
Retail Technology Trends to Follow in 2019

Retail Technology Trends to Follow in 2019

Two thousand eighteen has been a mind-boggling and exciting year for the retail arena. The overall market was firm; lay-off was low, we did not see as many prop...
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