Saturday, January 16, 2021
Common Challenges to Effective Risk Assessment

Common Challenges to Effective Risk Assessment

Today, the common challenges to effectively perform risk assessments are nearly identical in almost every organization, but the approaches applied to detect and...
Is Your Company Leaking Confidential Information?

Is Your Company Leaking Confidential Information?

The answer to this questions is: yes – your business is likely to be leaking confidential information like a sieve. Don’t believe me? Then read on… Tod...
Enterprise Risk Management: Factors to Keep in Mind

Enterprise Risk Management: Factors to Keep in Mind

Enterprise Risk Management (ERM) is a method that attempts to find out possible risks for corporations. The purpose is to find threats and ascertain a way to ci...
Effective Risk Management

Effective Risk Management

Dr. David Marlett, the Managing Director of the Brantley Risk and Insurance Center in Appalachian State University’s Walker College of Business, has seen and ...
Top Predictions for Risk Management

Top Predictions for Risk Management

Forward-looking thinking is essential in risk management to be equipped for what might be thrown our way. If we take a look at how the landscape developed in 20...
Speech Analytics: Taking Contact Center to a New Level

Speech Analytics: Taking Contact Center to a New Level

Speech analytics is the core enabling technology behind intelligent contact centers, releasing insight on 100 percent of calls by combining in-depth analysis of...
Three Pillars of AI for Contact Centers

Three Pillars of AI for Contact Centers

Artificial intelligence (AI) is a very broad concept and set of technologies, which must be targeted to a specific challenge in order to be effective. This mean...
Robotic Process Automation in Contact Centers

Robotic Process Automation in Contact Centers

With the appearance and advent of RPA, companies are starting to see significant growth in terms of profits and scaling of complete operations; however, when it...
How to Engross Gen Z in the Contact Center?

How to Engross Gen Z in the Contact Center?

Gen Z is the real “digital natives” even when compared to the Millennials. They desire constant feedback and appreciation in the workplace. Collaboration is...
Enhancing Call Center Productivity with AI

Enhancing Call Center Productivity with AI

Artificial intelligence (AI) is growing up to make a differentiation in the business communications area. With numerous solutions already available, the advanta...
How to Use Technology to Better Serve the Clients in 2021

How to Use Technology to Better Serve the Clients in 2021

Latest digital technologies have caused a shift in customer expectations. Today’s customers are tech-savvy, constantly connected and often rate organizations ...
On-Premise Ecommerce Software Benefits

On-Premise Ecommerce Software Benefits

E-commerce is the exchange of money for providing or buying any goods or services online, or in layman, the process of online shopping. It applies for both the ...
Top 15 Benefits of Retail Inventory Management Software

Top 15 Benefits of Retail Inventory Management Software

In recent years, retailers saw a rise in the returns and sales rate upon implementing a more efficient and sustainable approach. However, the issues pertaining ...
How Smart Shelf Technology is Reshaping Retail Industry?

How Smart Shelf Technology is Reshaping Retail Industry?

The smart shelf is one of the emergent technologies expected to transform the retail industry altogether. These IoT connected solutions are said to help the bri...
How UK Retailers are Managing Their Digital Expansion?

How UK Retailers are Managing Their Digital Expansion?

The UK's e-commerce market is expected to continue to expand, with a forecast growth rate from 2019 to 2023 of 5.9 percent. As a result eCommerce businesses are...
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